Twin Rivers Paper Privacy Policy
Effective Date: April 24, 2025
Overview
Twin Rivers Paper Company LLC (“we,” “us,” or “our”) collects, uses, and discloses personal information to operate, improve, and maintain the twinriverspaper.com website (the “Site”). By accessing or using the Site, you consent to the data practices described in this policy.
1. Data Collected
We collect personal data that you provide voluntarily, as well as automatically collected data. The data we collect may include:
1.1 Personal Data
Information you provide voluntarily, including your name, email address, phone number, company name, address, and any other details submitted through contact forms or job applications.
1.2 Usage Data
Automatically collected information such as your IP address, browser type, operating system, time spent on the Site, and pages viewed. This data may be used not only to improve site performance and user experience but also to identify potential business leads and inform our sales and marketing outreach efforts.
1.3 Location Data
Geographic data may be collected to enhance functionality or personalize content.
1.4 Cookies and Tracking Technologies
The Site uses cookies and similar tools to support key functions such as remembering user preferences, tracking user engagement, and gathering analytics. Cookies may also be used for performance monitoring.
2. Communication
We may use your contact information to send you marketing content, newsletters, updates, or event invitations. You may opt out of these communications at any time using the unsubscribe link provided or by contacting us directly at marketing@twinriverspaper.com.
3. Third-Party Services
We work with trusted third-party providers to operate the Site, analyze its performance, and support our marketing and sales initiatives. These may include:
- Email & Contact Management: Services that process form submissions, deliver emails, and detect spam.
- Analytics and Lead Identification Tools:
- Google Analytics: Measures how users interact with the Site.
- Microsoft Clarity: Provides insights into user behavior.
- Akismet: Filters spam from online forms.
- Leadlander: Identifies businesses that visit the Site based on IP addresses and other available data. This information may be used by our marketing and sales teams to contact those businesses about our services.
These providers may collect information directly or receive it from us under strict confidentiality and security agreements.
4. Data Use and Security
Your data may be used to:
- Operate and maintain the Site
- Respond to inquiries and provide customer support
- Monitor usage trends and improve the user experience
- Identify prospective customers and reach out with relevant communications
- Enforce legal terms or comply with legal obligations
We implement reasonable technical and organizational safeguards to protect your data. However, no system is entirely secure, and we cannot guarantee absolute security.
5. International Transfers
Personal data may be transferred to, stored, and processed in the United States or other countries with different data protection laws.
6. Your Rights (for EEA Users)
If you are located in the European Economic Area, you have the following rights:
- Access the personal data we hold about you
- Correct, update, or delete your data
- Restrict or object to data processing
- Request a copy of your data (data portability)
- Withdraw your consent at any time
You may exercise these rights by contacting us at the information provided below.
7. Data Retention
Personal information is retained for as long as necessary to fulfill the purposes described in this policy, including legal and contractual requirements. Usage data may be retained for a longer period to support business analysis and improve services.
8. Children’s Privacy
This Site is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that data has been collected from a minor without verifiable parental consent, we will take appropriate steps to delete it.
9. Policy Updates
We may update this policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted to this page with a new effective date.
10. Contact Information
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: marketing@twinriverspaper.com
Phone: 800-920-9988
Address:
Twin Rivers Paper Company LLC
82 Bridge Avenue
Madawaska, ME 04756
Website: twinriverspaper.hallwebservers.com
