WHERE WE LIVE AND WORK
We have been operating in Northern Maine and New Brunswick for close to a century. Our success is linked to the communities in which our employees live and work, which is why we take our commitment seriously to being a good neighbor and supporters – economically, socially, and culturally.
Our goal is focused on stewardship, positively impacting our communities. In the spirit of transparency, we would like to share more about what we are doing and answer any questions you might have. Take a look.
Have questions/concerns?
Let us know; call our Environmental Line at 1.888.937.2737 or 1.506.737.2375
COMMUNITY MESSAGE (9/6/2024)
Twin Rivers Paper is conducting a maintenance outage at its Edmundston pulp facility from Sept 6 through Sept 15. During that time, loud and unusual noises associated with the maintenance activities may be heard.
We apologize for any inconvenience and thank you for your patience. This maintenance work will help us keep our operations safe and efficient. If you have any questions, please contact us at 1-888-937-2737.
COMMUNITY MESSAGE (6/21/2024)
Twin Rivers Paper is conducting a maintenance outage at its Edmundston pulp facility from June 20 through June 22. During that time, loud and unusual noises associated with the maintenance activities may be heard.
We apologize for any inconvenience and thank you for your patience. This maintenance work will help us keep our operations safe and efficient. If you have any questions, please contact us at 1-888-937-2737.
COMMUNITY MESSAGE (11/27/23)
Twin Rivers Paper is conducting a planned maintenance outage at its Edmundston pulp facility from November 27 through November 29. During that time, loud and unusual noises associated with the maintenance activities may be heard.
We apologize for any inconvenience and thank you for your patience. This maintenance work will help us keep our operations safe and efficient. If you have any questions, please contact us at 1-888-937-2737.
COMMUNITY MESSAGE (9/13/23)
Twin Rivers Paper is conducting a maintenance outage at its Edmundston pulp facility from September 14 through September 22. During that time, loud and unusual noises associated with the temporary shutting down of equipment for maintenance may be heard.
We apologize for any inconvenience and thank you for your patience. This maintenance work will help us keep our operations safe and efficient. If you have any questions, please contact us at 1-888-937-2737.
COMMUNITY MESSAGE (6/22/23)
As part of our steadfast commitment to safety and the environment, Twin Rivers Paper will be conducting an environmental emergency drill on the Madawaska River this Saturday, June 24, and wishes to advise the public that this is only a drill with no releases.
We thank you for your understanding and apologize for any inconvenience this exercise may cause. This exercise allows us to ensure the effectiveness of our responses to possible environmental emergencies. If you have any questions, please contact us at 1-888-937-2737.
COMMUNITY MESSAGE (3/31/23)
Twin Rivers Paper is conducting a maintenance outage at its Edmundston pulp facility from April 1 through April 4. During that time, loud and unusual noises associated with the temporary shutting down of equipment for maintenance may be heard.
We apologize for any inconvenience and thank you for your patience. This maintenance work will help us keep our operations safe and efficient. If you have any questions, please contact us at 1-888-937-2737.
COMMUNITY MESSAGE (9/23/22)
Twin Rivers Paper wishes to advise that replacement activities for certain sections of pipelines parallel to the Madawaska River will begin on September 24th and end on October 3rd. In addition, the Edmundston pulp mill will be on a scheduled maintenance shutdown from September 27th to September 29th. It may be possible that loud and unusual noises may be heard in this area.
We apologize for any inconvenience and thank you for your patience. This maintenance work will help us keep our operations safe and efficient. If you have any questions, please contact us at 1-888-937-2737.
COMMUNITY MESSAGE (8/22/22)
Twin Rivers Paper wishes to inform you that replacement activities for certain sections of pipelines near the Boucher Bridge will begin on August 24 and end on September 1. Loud and unusual noises may be heard in this area.
We apologize for the inconvenience and thank you for your patience. This maintenance work will help us keep our operations safe and efficient. If you have any questions, please contact us at 1-888-937-2737.
COMMUNITY MESSAGE (6/13/22)
Twin Rivers Paper wishes to advise that the Edmundston pulp mill will be on a scheduled maintenance shutdown from June 15th to 23rd. It is possible that loud and unusual noises may be heard. We apologize for any inconvenience and thank you for your patience. This annual maintenance shutdown allows us to ensure the safety and efficiency of our operations.
If you have any questions, please contact us at 1-888-937-2737.
COMMUNITY MESSAGE (6/10/22)
As part of our steadfast commitment to safety and the environment, Twin Rivers Paper will be conducting an environmental emergency drill on the Madawaska River this Saturday, June 11, and wishes to advise the public that this is only a drill with no releases. We thank you for your understanding and apologize for any inconvenience this exercise may cause. This exercise allows us to ensure the effectiveness of our responses to possible environmental emergencies.
If you have any questions, please contact us at 1-888-937-2737.
COMMUNITY MESSAGE (11/8/21)
Twin Rivers Paper wishes to advise you that the mill is in start-up mode due to the regional power outage this afternoon and that loud and unusual noises may be heard until the pressure in the steam system equilibrates.
We apologize for the inconvenience and thank you for your patience. For any questions, contact us at 1-888-937-2737.
COMMUNITY MESSAGE (10/8/21)
Twin Rivers Paper advises you that production activities at the Edmundston plant will be shut down during the annual maintenance period from October 13 to 19. Loud and unusual noises may be heard.
In addition, preparatory activities for the replacement of a section of pipelines are currently underway near the Boucher Bridge.
We apologize for the inconvenience and thank you for your patience. Maintenance work helps us keep our operations safe and efficient. For any questions, contact us at 1-888-937-2737.
COMMUNITY MESSAGE (5/4/21)
We’ve safely completed our biomass cogeneration unit maintenance shutdown. Working with WorkSafe NB, we strictly adhered to all COVID and safety recommendations. We are proud to say no outside contractors tested positive for COVID. Take a look at our project update in English or French.
COMMUNITY MESSAGE (4/13/21)
As the Edmundston pulp mill is currently undergoing a biomass cogeneration unit maintenance shutdown, we understand there are some community concerns in context to the Regional lockdown. Safety is our priority, and we’ve been working with WorkSafe NB (WSNB) to ensure we do everything we can to keep our community safe. Click here to read more about the steps we are taking.
COMMUNITY MESSAGE (12/2/20)
Thanks to the community members that participated in our French and English information sessions about our Environmental Emergency (E2) Plan for the Edmundston Pulp Mill.
Click here to learn more about the E2 Plan and watch a recorded video with Eric Carrier, our Manager, Environment and Technical.
We are happy to organize more live sessions if there is demand, as our goal is to ensure the community stays informed about our processes and protocols.