A LETTER FROM PRESIDENT ROBERT SNYDER
Twin Rivers Paper Company has been closely monitoring the global and national responses to the Coronavirus (COVID-19) epidemic. Our top priority is to protect the health of our employees and customers as well as every person who uses our products and to minimize any disruption in supplying products to our customers. During difficult times like these, communication with our customers becomes even more important.
Business continuity is our principal focus and we are fortunate thus far to have been able to continue to operate in this environment and are happy to be in a position to continue to support our customers. To do so, we are doing the following:
• Following local and national government mandates to keep our plants open and our people safe
• Meeting daily on a local and regional basis to manage supply and demand for our customers
• Engaging with all critical suppliers to track availability of raw materials continuing to ensure they are all sourced from North America
• Coordinating with all our manufacturing plants as the situation develops to ensure redundant manufacturing capacity and supply chain flexibility
At this time, our teams have indicated there are no known issues with our ability to meet the demand of our current order book. Additionally, we have not received reports of any cases of employees contracting the COVID-19 strain. While no business can insulate itself fully against this type of risk, Twin Rivers has safeguards in place to minimize the risk of our employees spreading the coronavirus.
We recognize that the coronavirus epidemic sparks understandable fear and anxiety in many people. Although we cannot guarantee disruptions will not occur, we can assure you that if there is a change in our ability to supply our customers, we will promptly contact the affected customers.
If you have any questions, please contact your Twin Rivers sales manager. Thank you, as always, for your business and consideration in this matter.
President & CEO